Shipping policy
Processing Time
All orders are processed within 2–5 business days (Monday–Friday). Please note that processing times may be slightly longer during high-demand periods, holidays, or new product launches.
Shipping Time
Once your order has been processed, shipping typically takes 7–14 business days depending on your location.
Because we work with multiple suppliers, items may ship separately and arrive at different times.
Shipping Rates
Shipping is calculated at checkout based on your location.
We may offer free shipping promotions from time to time—be sure to check our homepage for current deals 🤍
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow a few days for tracking updates to appear.
Delays
While we do our best to ensure timely delivery, delays may occur due to:
- High order volume
- Carrier issues
- Weather or holidays
We appreciate your patience and understanding 🤍
Incorrect Address
Please double-check your shipping address at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Avaley Jane is not responsible for lost or stolen packages marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
Questions?
If you have any questions about your order, feel free to contact us at:
📧 support@avaleyjane.com